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Everyone that uses public transport in Western Australia has rights and responsibilities.
Passengers have the right to get to where they’re going in a safe and comfortable environment and everyone has the responsibility of behaving in a friendly and polite manner and keeping the public transport spaces clean and welcoming for all passengers.
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Transperth has some simple rules to follow to make your journey better:
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DO always have a valid ticket or Smartrider and show it on request.
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DO carry proof of concession and supply it on request if you are travelling on a concession ticket.
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DO offer your seat to passengers with special needs, for example seniors, people with a disability and parents carrying small children.
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DO move down the train to make way for other people.
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DO offer your seat to passengers with special needs, for example seniors, people with a disability and parents carrying small children.
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DO stand for adults if you’re a student on a 50 cent fare.
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DO be courteous to other passengers. Swearing and talking loudly can seem threatening to other passengers and make them feel uncomfortable.
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DO keep the volume low on all audio devices and always use headphones.
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DON’T put your feet on the seats or damage Transperth property; lots of work goes into keeping the trains and buses clean and comfortable – keep them that way!
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DON’T smoke on or around public transport.
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DON’T eat or drink on public transport and take any rubbish with you.
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DON’T try to talk to the driver on buses when the bus is moving, it takes a lot of concentration to drive a bus.
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If everyone follows these rules then catching public transport can be a fun and safe experience for all passengers and staff.
If you see anyone not following these rules you can either report it to a Transit Officer or remove yourself if you feel unsafe.
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